You can have any or all your email forwarded to an outside email account or to a different email address within your domain. Here you can learn how to:

• Create a forward
• Configure a forward
• Forwarding to multiple addresses

Creating a Forward

To create a forward, do the following:

1. Select Mail Info in the Mail Info menu.
2. At the bottom of the page that appears, click Add new mail resource:

   

3. Choose Mail forward from the drop-down list and click Next:

   

4. Agree with the charges, if any.
5. On the page that appears, create the forwarding rule:

   

   • Local e-mail address: the address your mail will be forwarded from.
   • Remote e-mail address: the address your mail will be forwarded to. In case it is your local address, you must write it in full.

Configuring a Forward

To configure a forward, do the following:

1. Click the forward. This will open its properties on the right:

   

2. Configure forward properties:
   • Local: the local address your mail is forwarded from.
   • Remote: any local or external address your mail is forwarded to.
   • Catch All: if it's on, any email sent to a nonexistent account on your domain will be forwarded to the remote address(es).
     Example: you have a forward from president@example.com pointing to webmaster@example.com. If you mark this forward as catch all, incoming mail will be forwarded to webmaster@example.com. If someone sends an email to support@example.com, which doesn't exist, this particular message will still arrive at webmaster@example.com. If this forward wasn't marked as catch all, this message would bounce back to the sender with an error notification.
   • Delete: click the wastebasket icon to delete the forwarding rule.
   • Trouble Ticket: send your technical administrator a Trouble Ticket to get assistance with the forwarding rule.
     
     Note: You can have a mailbox named, say, mailbox1@domain.com and then create a forward with exactly the same name, i.e. mailbox1@domain.com. However, in H-Sphere no mail sent to mailbox1@domain.com is stored in it. A forward works only as a foward.

Forwarding to Multiple Addresses

To add one more destination address to a forward, do the following:

1. Click the forward. This will open its properties on the right.
2. Click the Edit icon in the Remote field.
3. Enter a new destination address.